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Return Policy

Can I get a refund on a purchase?

Some of our items are hand-finished or made to order and so refunds will depend on the purchase.

Refunds will be dealt with on a case by case basis, please get in touch via my1stmasjid@gmail.com if you need help.

In order to avoid disappointment, please ensure you read all the item descriptions. Feel free to get in touch if you have any more questions, prior to purchase.

Shipping fee will always be non-refundable. 

Can I cancel my order?

If you get in touch via email my1stmasjid@gmail.com within 12 hours of the order, we can try and cancel the purchase and action a full refund.

This clause may not be possible if we get very busy and so to avoid disappointment, please try and make the purchase once you are very sure.

 

Thank you J